Challenges & Trends

MRO Services offered by Movired are related to definition and implementaion of strategies focused on:

Avoid Returns & Repairs

  • Avoid consumer claims
  • Quickly identification of NTF
  • Improve First Time Fix Rate
  • Protocolize RMAs (exclude false authorizations)

Improve Consumer Experience

  • Multi-channel, multiple service options
  • Improve TAT
  • Improve First Time Fix Rate

Standarize & Consolidate Operations

Risk Reduction

  • Forecast & Planning
  • Supplier Workload Management

Generate new Revenew Streams

Reduce Warranty Claim accruals

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