\n
Last update: 15\/10\/2024 – Updated by: Ricardo Moreno (Quality Manager)<\/p>\n
Movired 2000 S.L.: Process reengineering consultancy. Custom software development.<\/p>\n
In this section, the Movired management team will define the quality policy that it implements on a company-wide basis.<\/p>\n
The quality policy is reviewed in keeping with the quality management system procedure and updated by reviewing this document.<\/p>\n
Based on the quality policy, and within the system review procedure, the management team will define measurable quality targets.<\/p>\n
The Movired management team sets out to uphold its recent growth and focus on services with greater added value. These services are geared towards projects that involve:<\/p>\n
\n- Knowledge of the customer, their needs and expectations.<\/li>\n
- Understanding of the environment. Adaptation of the customer’s needs to the environment.<\/li>\n
- Thorough internal analysis of project viability.<\/li>\n
- Feedback to the customer on proposals to make their project viable.<\/li>\n
- Formulation of requirements.<\/li>\n
- Compliance with legal, regulatory and customer requirements.<\/li>\n
- Resource planning.<\/li>\n
- Reinvestment of profits into technical resources.<\/li>\n
- Employee training in new technologies to deliver projects more effectively.<\/li>\n
- Setting of quantifiable goals and analysis of compliance with already set goals.<\/li>\n
- In-company communication about goals, requirements and resources.<\/li>\n
- Process engineering, including the definition, optimisation and documentation, where necessary, of all activities that have an impact on compliance with the formulated requirements.<\/li>\n
- Monitoring which staff perform their jobs according to the quality procedures, instructions and plans, in order to comply with requirements.<\/li>\n
- Optimisation of the use of internal resources in order to offer a quality and affordable service.<\/li>\n
- Monitoring of goals and customer satisfaction.<\/li>\n
- Monitoring of internal (workforce) and external (customers and suppliers) proposals for the continuous improvement of the quality management system and process reengineering.<\/li>\n<\/ul>\n
These lines of action are present in each project and draw on feedback on the results obtained during and after the completion of a project, particularly focussing on customer opinions.<\/p>\n
In order to ensure that the quality system is understood, implemented and maintained by all levels of the company, the management team will hold internal briefings.<\/p>\n
Each employee must therefore take responsibility for the quality of their own work.<\/p>\n
According to a Quality Management System based on ISO9001:2015, Movired is carrying out and recording an annual evaluation of its providers considering the following aspects:<\/p>\n
\n- Price.<\/li>\n
- Delivery period.<\/li>\n
- Quality of service.<\/li>\n
- Amount of nonconforming products.<\/li>\n<\/ul>\n
Movired will not establish or keep any business deals with companies who do not meet the appropriate level of the above-mentioned criteria.<\/p>\n<\/div>\n
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